Can I get a refund for a charge?
Unfortunately, we do not provide refunds according to our policy and Terms and Conditions that were provided to you at the time of signup. All users are required to agree to these Terms in order to sign up for our service. More details about our ...
Can you build me a custom API or custom crawler?
Sure, we can build custom solutions for you. Please contact our Sales team using this link and that will get us started. In your message, please describe in detail what you require.
For your APIs, can I upgrade or downgrade plans?
Yes. You can upgrade, downgrade or cancel at any time. Click on the Billing tab to change your plan. When you make any of these changes you are subscribing to a NEW plan. e.g. as an illustrative example, if you change from a plan for $5 which gives ...
What kind of support do you provide?
Our Support Policy Our support includes only email support for bugs fixes or system/platform related errors (not user usage related errors). We do not assist in setting up or configuring the crawlers or integrating the APIs. We also do not assist ...
Can I start with a one month plan?
Sure, you can start with one month and cancel anytime. All our plans require a subscription that renews monthly. If you only need to use our services for a month, you can subscribe to our service for one month and cancel your subscription in less ...