For your APIs, can I upgrade or downgrade plans?
You can upgrade, downgrade or cancel at any time. Click on the
Billing tab to change your plan.
When you make any of these changes you are subscribing to a NEW plan.
e.g. as an illustrative example, if you change from a plan for $5 which gives you 100 API calls to a plan for $10 that gives you 500 API calls, you will essentially be adding the new $10 plan to your account and canceling the $5 plan.
We will NOT be calculating and providing a difference between the $5 and $10 plan (i.e. you will not be getting an incremental $5 charge and 400 more API calls)
Can I modify my plan anytime?
Sure, you can modify your plan at any time. You can easily modify your subscription by going to your account https://cloud.scrapehero.com/settings/billing and modifying one or all of your subscriptions or plans. If you change your plan, the changes ...
API Status Codes - Billable vs Non-Billable
Our APIs return standard HTTP status codes back to the caller of the API. We incur costs when we access a page/resource (HTTP GET/POST etc.) on the target website and such access is billable to you. If we do not access the target website, we do not ...
If I upgrade my plan, will it restart my billing period from the date that I upgraded?
Yes. For example, if you first sign up on November 10 and then upgrade your plan on November 25, your billing period will now be from November 25 to December 25. Click here to learn more about what happens to your existing page credits when you ...
What happens to my unused quotas at the end of each billing period?
All our Crawler page quotas and API quotas, reset at the end of billing period. Any unused credits do not carry over to the next billing period and also are nonrefundable. This is consistent with most software subscription services.
What happens to my existing page credits when I upgrade my plan?
If you have any remaining page credits before upgrading the plan, our system will automatically assign the remaining credits as a discount while upgrading the plan. e.g. If you upgrade from a $5 plan to $50 plan and you have $3 worth of unused ...