Are all plans subscription based?
Yes, all plans on our marketplace are subscription based.
We make that very clear at all times and on signup e.g
This FAQ also addresses common questions such as:
- I didn't realize I was going to be billed monthly
- It wasn't clear that I was going to be charged per month
- Why is there a credit card charge from you?
- I didn't agree to be charged monthly
- It was a mistake
- I forgot to cancel in time
- Can I please get a refund?
We have made our billing and subscription policies very clear, please pay attention to the words and terms and automated emails you get as you sign up and pay by credit cards anywhere on the Internet.
How do I cancel my account or subscription?
How to Cancel You can easily cancel your subscription by going to your account at https://cloud.scrapehero.com/settings/billing and cancel one or all of your subscriptions. This will cancel your subscription and future billing to your credit card. ...
How do I get geo-based results like delivery charges to a specific place?
Most sites will display delivery charges or product availability automatically based on the user location or zip code. Our regular APIs use locations from all US states, so the pricing or availability may vary. To get accurate results based on a ...
Do you offer Educational / Student plans for non-commercial research?
Our plans are already the lowest in the market for the sophistication of scrapers and the quality of data. As a result, we will not be able to provide you any further discount. If you are planning on a scraper larger than our standard plan of 15,000 ...
Do you offer bigger or larger plans with more limits than what's on your website?
Yes, in certain cases, it is possible for us to provide larger plans with more or increased pages, API calls, concurrency etc. Please contact our sales team if you would like to know more about those plans.
For your APIs, can I upgrade or downgrade plans?
Yes. You can upgrade, downgrade or cancel at any time. Click on the Billing tab to change your plan. When you make any of these changes you are subscribing to a NEW plan. e.g. as an illustrative example, if you change from a plan for $5 which gives ...