If I upgrade my plan, will it restart my billing period from the date that I upgraded?
Yes.
For example, if you first sign up on November 10 and then upgrade your plan on November 25, your billing period will now be from November 25 to December 25.
Click here to learn more about what happens to your existing page credits when you upgrade the plan.
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For your APIs, can I upgrade or downgrade plans?
Yes. You can upgrade, downgrade or cancel at any time. Click on the Billing tab to change your plan. When you make any of these changes you are subscribing to a NEW plan. e.g. as an illustrative example, if you change from a plan for $5 which gives ...
Can I modify my plan anytime?
Sure, you can modify your plan at any time. You can easily modify your subscription by going to your account https://cloud.scrapehero.com/settings/billing and modifying one or all of your subscriptions or plans. If you change your plan, the changes ...
What happens to my unused quotas at the end of each billing period?
All our Crawler page quotas and API quotas, reset at the end of billing period. Any unused credits do not carry over to the next billing period and also are nonrefundable. This is consistent with most software subscription services.
What happens to my existing page credits when I upgrade my plan?
If you have any remaining page credits before upgrading the plan, our system will automatically assign the remaining credits as a discount while upgrading the plan. e.g. If you upgrade from a $5 plan to $50 plan and you have $3 worth of unused ...
How do I cancel my account or subscription?
How to Cancel You can easily cancel your subscription by going to your account at https://cloud.scrapehero.com/settings/billing and cancel one or all of your subscriptions. This will cancel your subscription and future billing to your credit card. ...